Help & Support

Technical support is included with every license of Soholaunch, and we have several free support options available as well. We pride ourselves on giving every Soholaunch customer above-and-beyond support. If there's something we can do to improve your experience, please let us know!

Quick Links

• Watch the Video Tutorials »
• View the Soholaunch Wiki Docs »
• View the Ultra User's Manual »
• View the Pro Edition User's Manual »
• Visit the Soholaunch Community Forums »
• Sign-up for a Free Training Webinar »
• Submit a Support Ticket (via the Partner Area) »
• Request a Private Training Webinar
• Buy a Priority Support Ticket

Premium Support

Support Tickets

Priority Support Tickets give you direct access to Soholaunch staff. If you have purchased a license from us (either Soholaunch Pro or Soholaunch Ultra), you may already have access to tech support. Please log in to your Partner Account to see if technical support is already available to you.

If you installed Soholaunch through your web host, you can purchase a support-only package here or buy your own license of Soholaunch Pro or Soholaunch Ultra.

Note: Lifetime Licenses include 30 days of technical support. Leased Licenses and Soholaunch Ultra both include unlimited technical support.

Private Training

Do you need additional training beyond the free webinars or the video tutorials? Contact us today to find out how to setup a custom private webinar for you or your group.

Free Support

Video Tutorials

Wiki Documentation

The Soholaunch Wiki page is like a companion to the User Manual. The wiki goes a little deeper than the manual and gets a little more technical. View the Soholaunch Wiki Docs »

User's Manual

The Official Soholaunch User's Manual. Note that this is for Pro Edition. The Ultra manual is built-in via the Get Support button in the admin panel. View the User's Manual »

Soholaunch Community Forums

The Soholaunch community forum is available to everyone, regardless of whether you've purchased a license from us. Visit the Soholaunch Community Forums »

Free Training Webinars

Webinars are guided training with a Soholaunch expert. Every week, we host free training webinars that cover the basics of operating Soholaunch website builders. Sign-Up for a Webinar »

Search Knowledge Base

Use this tool to search Soholaunch.com, the Soholaunch User's Manual, Soholaunch Wiki Docs, and the Soholaunch Community Forums all in one place. Search the knowledge base ».

Contact Us

Contact Tickets are intended for sales questions, business development inquiries, "How do I..." type questions, and questions/comments about our website. Submit a Contact Ticket »