Nothing is more important to Soholaunch than customer support and we demonstrate that in the variety of support solutions we offer which are tailored to every experience level. Start with one of our highly acclaimed webinars where a Soholaunch product specialist guides you through the use of our product. For more in-depth questions, consider our global community forums, video tutorials, or even submit a contact ticket. For serious issues Soholaunch operates a premium support area which may be accessed through a paid support ticket or for free through your partner area if you are a subscriber. Regardless of the support method you choose, Soholaunch strives to make your experience with our software pleasant and productive!
Technical Support
If you are an end-user or customer of an ISP, Hosting Company, or domain name registrar who has not purchased a license directly from us and you are seeking support assistance, you can purchase a Support Package here.
If you have already purchased a Lifetime or Leased License, you may already have access to tech support. Please log in to your Partner Account to see if technical support is already available to you.
Note: Lifetime Licenses come with 30-days of technical support. Leased Licenses come with unlimited technical support.
Private Training Webinars
Do you need additional training beyond the free webinars or the video tutorials? Contact us today to find out how to setup a custom private Webinar for you or your group.
Free Support Options
Soholaunch Video Tutorials
The Video Tutorials are available for everyone to use and learn from. In the tutorials, you are guided through key product features by a Soholaunch expert. Videos require Adobe Flash.
Contact Tickets are intended for sales questions, business development inquiries, "How do I..." type questions, and questions/comments about our website.
Submit a Contact Ticket
If you are a Soholaunch subscriber, please login to the Partner Area to submit a technical support ticket. What is this[?]
If you are not a Soholaunch subscriber, but want priority technical support, you can purchase priority support.
Free Training Webinars
Webinars (Web Seminar) are guided training sessions with a Soholaunch expert. Each week, Soholaunch offers free training webinars that cover the basics of operating and using the Soholaunch website builder.
Soholaunch provides a free online discussion forum, which is available to everyone, regardless of whether you've purchased a license from us.
Soholaunch Knowledge Base
Search through the accumulated knowledge of Soholaunch! The knowledge base is a collection of articles and pages to help you find the answers you are looking for.
